Public school employees, including receptionists, nurses, para-professionals, administrative assistants, and secretaries, must be able to deal with people, including parents, co-workers, and community members, with grace and poise. Sometimes this includes being able to diffuse or deescalate difficult situations. This six-hour online professional development course will give participants practical tips and suggestions for handling challenges in a manner where there can be a win-win for all involved. A Certificate of Completion for six-hours of professional development credit will be awarded at the successful completion of the course. Reasonably priced at $75.00, we look forward to serving your continued education needs.

Educator Registration

If you're considering Radcliffe Resources for The Art of Dealing with People certification, you will first need to create an account and register to begin. Once you complete and submit the form below, log in as a user and select this course for purchase. Returning users Go To Login for account access then purchase and begin course.